A week ago I attended the annual meeting of our homeowners association (HOA). In past years it has been a controversial affair but this year it was noteworthy for a different reason. It…
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Most clients I work with are feeling the impact of staff shortages. In fact, it was the main topic of discussion at an executive leadership event I hosted recently. Increased staff turnover and…
I work with a lot of technical leaders in a variety of industries. They are incredibly smart people and they’ve gotten to where they are through their technical ability and knowledge. In their…
This is a story of selling soup and what it told me about how much the management care about their customers. In case you are wondering, the impression I was left with isn’t…
Thank you for following my Leadership Insights blog, I hope you found the posts insightful and practical. This has been a terrific year and I hope yours has too! With 2019 just around…