A common problem I hear from my clients is trusting people will do what they say. I come across this regularly myself, especially when I am working with someone new. I have learned…
Accountability
Sometimes my clients see trouble ahead and yet they don’t take action. There can be a variety of reasons why this happens, but it is usually because we get hijacked by our emotions….
I’ve written previously about the importance of setting clear goals. Many goals are ambiguous and ultimately lead to frustration when they are not achieved. Worse still is the blame game that follows. Setting…
When I started at Intel, there was a principle called ‘Assume Responsibility’. It meant if you find a problem, assume responsibility for it and either fix it or find the right person to…
I usually think managing accountability is about getting what was promised done. This is why the term holding others accountable is so commonly used. A recent client conversation reminded me that managing accountability…
I wrote recently about why it is hard to hold someone accountable. It’s no fun dealing with issues when work isn’t completed, and we can avoid this by doing a good job managing…